We endeavour to provide you with the best advice and service at all times.

 

If you are not satisfied with our services then we encourage you to contact us. Please telephone us or put your complaint in writing to our office.

 

Paxton Bridge Pty Ltd
Complaints Officer
89-91 Hornby Street
Windsor VIC 3181

 

If you are not satisfied with our response you can refer it to the Australian Financial Complaints Authority (AFCA). The service they provide is free of charge.

You can contact AFCA via:

Online: www.afca.org.au
Email: [email protected]
Phone: 1800 931 678
In writing: Australian Financial Complaints Authority, GPO Box 3 Melbourne VIC 3001